Privacy Policy

Last updated: 6/6/25

At Lyde Acres, we’re committed to respecting and protecting your privacy. This policy explains how we collect, use, and store your personal information.

1. What We Collect

When you sign up for our veg box service or contact us through our website, we may collect the following information:

Your name
Contact details (email address, phone number)
Delivery address
Preferences related to your veg box or communications (e.g. WhatsApp updates)

2. How We Use Your Information

We use your information to:

Manage your veg box subscription
Contact you about deliveries, payments, or changes to your service
Send updates about what’s in your box (e.g. via WhatsApp or email)
Improve our service based on feedback or user needs

We will never sell or share your information with third parties for marketing purposes.

3. Storage and Security

Your information is stored securely and only accessed by us for the purposes listed above. We take appropriate measures to protect your data and keep it safe.

4. WhatsApp Group

If you choose to join our WhatsApp group, your name and phone number may be visible to other members in the group. You can leave the group at any time.

5. Your Rights

You can request to:

View the personal data we hold about you
Update or correct your information
Be removed from our mailing list or customer database

To do this, simply contact us at hello@lydeacres.co.uk.

6. Contact

If you have any questions about this policy or how your data is used, you can get in touch with us:

Email: hello@lydeacres.co.uk